III Management Principles

TEA Units of Study: TEKS "Knowledge and skills" subsections covered:

A. Numerical concepts B. Products and services C. Industry functions D. Quality control systems

  • (5) The student understands roles within teams, work units, departments, organizations, inter-organization systems, and the larger environment of the travel and tourism industry.
    • (A) explain the functions and interactions of departments within a travel and tourism business
    • (B) explain the functions and interactions of various travel and tourism businesses
    • (C) implement quality-control systems and practices
    • (D) develop and manage plans to accomplish organizational goals
    • (E) formulate collaboration with other industries to provide an all-inclusive product for the customer
  • (11) The student uses technical knowledge and skills required to pursue careers in the travel and tourism industry.
    • (A) develop job-specific technical vocabulary
    • (I) demonstrate an understanding of tourism sales and distribution systems
  • (1) The student gains academic knowledge and skills required to pursue the full range of career and postsecondary education opportunities within the travel and tourism industry.
    • (D) calculate correctly using numerical concepts such as percentages and estimations in practical situations
    • (E) investigate the elements of geography that affect travel and tourism customer service
    • (F) summarize how to use the state of the economy to plan products and service


  • Hospitality Services Curriculum Guide, Reference Book, Student Activity, and Tests, Curriculum Center for FCS, 2003 – Ch. 7, 16-20
  • Hospitality Services: Food and Lodging, Goodheart-Willcox Company, 2004 – Ch. 16
  • Marketing Essentials, Glencoe/McGraw Hill Division, 2002 – Chapter 11
  • Reynolds, Johnny Sue. (2010) Hospitality Services. Tinley-Park, Illinois: The Goodheart-Wilcox Company, Inc.
  • Travel Industry Association of America http://www.ustravel.org
  • Texas Travel Industry Association http://www.ttia.org

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