VIII Information Technology

TEA Units of Study: TEKS "Knowledge and skills" subsections covered:

A. Verbal skills B. Workplace technology

  • (4) The student uses information technology tools specific to the travel and tourism industry to access, manage, integrate, and create information.
    • (A) operate electronic mail applications to communicate within a workplace
    • (B) distinguish among the different modes of travel such as airline, cruise line, and rail
    • (C) differentiate among recreation, amusement, attraction, and resort venues
    • (D) use technology applications to perform workplace tasks
    • (E) understand the travel arrangements system used for booking reservations
    • (F) employ computer operations applications to manage work tasks
    • (G) create complex multimedia publications
  • (1) The student gains academic knowledge and skills required to pursue the full range of career and postsecondary education opportunities within the travel and tourism industry.
    • (B) compose a variety of written documents such as itineraries, thank you letters, presentations, and advertisements
  • (11) The student uses technical knowledge and skills required to pursue careers in the travel and tourism industry.
    • (C) evaluate current and emerging technologies to improve guest services
    • (J) demonstrate knowledge of destination and attraction planning and development, including the use of organizations such as convention and visitor’s bureaus and state tourist boards
  • (2) The student uses oral and written communication skills in creating, expressing, and interpreting information and ideas, including technical terminology and information.
    • (C) develop and deliver presentations using appropriate technology to engage and inform audiences


  • Hospitality Services Curriculum Guide, Reference Book, Student Activity, and Tests, Curriculum Center for FCS, 2003 – Ch. 4
  • Hospitality Services: Food and Lodging, Goodheart-Willcox Company, 2004 – Ch. 23
  • Reynolds, Johnny Sue. (2010) Hospitality Services. Tinley-Park, Illinois: The Goodheart-Wilcox Company, Inc.
  • Marketing Yourself, Cengage Learning Inc./South-Western, 2004 – Ch. 9
  • Hospitality Net

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