VII Human Resources

TEA Units of Study: TEKS "Knowledge and skills" subsections covered:

A. Recruitment B. Compensation and benefits C. Policies and procedures D. Performance management E. Training and development F. Employment law compliance

  • (1) The student gains additional academic knowledge and skills required to pursue the full range of career and postsecondary education opportunities within the hospitality services industry.
    • (A) apply advanced reading, writing, and mathematical skills necessary to perform job tasks in the hospitality industry
  • (2) The student uses listening, oral, written, and media communication skills in creating, expressing, and interpreting information and ideas, including technical terminology and information.
    • (A) interpret verbal and nonverbal communication
  • (3) The student researches career opportunities and qualifications to broaden awareness of careers available in the hospitality industry.
    • (C) manage work responsibilities and life responsibilities
    • (F) explain what is needed to achieve job advancement
    • (L) develop written organizational policies to ensure successful hospitality operations, guest satisfaction, and employee success
    • (N) research the major duties and qualifications for hospitality managerial positions
  • (4) The student examines and reviews ethical and legal responsibilities related to guests, employees, and conduct within the establishment to maintain high industry standards.
    • (B) examine laws regarding hiring, harassment, and safety issues
    • (C) determine legal responsibilities and employer policies
    • (D) analyze ethical considerations


  • Hospitality Services, High School Curriculum Caddy, CEV Multimedia, Ltd., 2004
  • Hospitality Services Curriculum Guide, Reference Book, Student Activity, and Tests, Curriculum Center for FCS, 2003 – Ch. 10
  • Hospitality Services: Food and Lodging, Goodheart-Willcox Company, 2004 – Ch. 17
  • Hospitality Net
  • O*Net Online
  • U.S. Department of Labor- Occupational Outlook Handbook

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