II Consumer Services

TEA Units of Study: TEKS "Knowledge and skills" subsections covered:

A. Basics of budgeting 1. Factors in saving 2. Types of income

  • (2) The student demonstrates the skills necessary to enhance personal and career effectiveness in consumer services.
    • (A) apply the decision-making process in planning the allocation and use of finances

B. Impact of technology on consumers 1. Debit and credit cards 2. Online checking and management

  • (2) The student demonstrates the skills necessary to enhance personal and career effectiveness in consumer services.
    • (B) employ technology to manage resources

C. Making shopping decisions 1. The role of advertising 2. Where and when to shop

  • (2) The student demonstrates the skills necessary to enhance personal and career effectiveness in consumer services.
    • (C) analyze consumer buying techniques that promote effective use of resources

D. Consumer rights and responsibilities 1. Consumer laws 2. The importance of warranties and return policies 3. Writing a complaint letter

  • (2) The student demonstrates the skills necessary to enhance personal and career effectiveness in consumer services.
    • (D) investigate sustainable techniques for managing resources

E. Careers available: 1. Entry level, technical, professional 2. Direction of future trends

  • (2) The student demonstrates the skills necessary to enhance personal and career effectiveness in consumer services.
    • (E) describe rewards, demands, and future trends in consumer services careers

Resources:

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