III Communication Skills

TEA Units of Study: TEKS "Knowledge and skills" subsections covered:

A. Academic skills B. Verbal communication C. Nonverbal communication

  • (1) The student applies academic skills for the hospitality and tourism industry
    • (A) write effectively using standard English and correct grammar
    • (B) comprehend a variety of texts
    • (C) create and proofread appropriate professional documents
  • (2) The student uses verbal and nonverbal communication to provide a positive experience for guests and employees
    • (A) develop and analyze formal and informal presentations
    • (B) practice customer service skills
  • (5) The student researches, analyzes, and explores lifestyle and career goals.
    • (D) create a career portfolio
  • (10) The student demonstrates research skills applicable to the hospitality and tourism industry.
    • (B) use travel information to design a customized product for travelers

D. Leadership

  • (7) The student demonstrates leadership, citizenship, and teamwork skills required for success.
    • (B) develop decision-making and problem-solving skills
    • (C) conduct and participate in meetings to accomplish tasks
    • (D) determine leadership and teamwork qualities in creating a pleasant working atmosphere

Resources:

  • Hospitality Services, High School Curriculum Caddy, CEV Multimedia, Ltd., 2004
  • Hospitality Services Curriculum Guide, Curriculum Center for FCS, 2003
  • Hospitality Services: Food and Lodging, Goodheart-Wilcox Company, 2004
  • Hospitality Services Reference Book, Student Activity, and Tests, Curriculum Center for FCS, 2003
  • Personal and Family Development Curriculum Caddy, CEV Multimedia, Ltd., 2004
  • Skills for Personal and Family Living, Goodheart-Wilcox Company, 2004
  • Today’s Teen, Glencoe/McGraw-Hill Division, 2004
  • Northeastern University – Types of Periodicals http://www.lib.neu.edu/online_research/help/types_of_periodicals/
  • Reynolds, J.S. (2010) Hospitality Services Food & Lodging. Tinley Park IL: The Goodheart-Willcox Company

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