TED Talk – William Ury: The walk from “no” to “yes” – SIRDC lesson: Let’s Work it Out – Applying Conflict Resolution Skills

  • (6) The student applies leadership and teamwork skills in collaborating with others to accomplish organizational goals and objectives.
    • (A) model qualities in employee retention by creating a pleasant working atmosphere for staff members
    • (B) formulate staff training plans to create an effective working team
    • (C) apply conflict-management skills to facilitate solutions

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