Travel Accommodations

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  • Lesson Identification and TEKS Addressed

    Cluster : Hospitality and Tourism

    Course : Practicum in Hospitality Services

  • TEKS Student Expectations

    • (10) The student understands roles within teams, work units, departments, organizations and the larger environment of the hospitality services industry. The student is expected to:
      • (C) compare and contrast full service hotels and limited service properties
      • (D) analyze the differences between chain and franchise hotels
    • (11) The student understands the knowledge and skills required for careers in the hotel management industry. The student is expected to:
      • (A) develop job-specific technical vocabulary
  • Basic Direct Teach Lesson

    Instructional Objectives

    Students will:

    • explore the difference between a chain and franchise business organization
    • identify various travel accommodations
    • describe amenities for full-service and limited-service hotels
  • Rationale

    Being able to distinguish between the different types of accommodations and serve levels in hospitality is important as you work in the industry. This lesson will allow you to distinguish between a chain and a franchise and compare and contrast a full-service and limited-service hotels.

  • Duration of Lesson

    Two 45 minute class periods

  • Word Wall

    Accommodations: A room, group of rooms, or a building in which someone may live or stay

    Amenities: A desirable or useful feature or facility of a building or place such as pool, work out facility, complimentary breakfast, WIFI and more

    Brand: A name, logo, tagline or any combination of these that distinguishes a product from its competitors

    Chain: A business that has more than one location under the same name and the same ownership

    Condominium: A building or complex of buildings containing a number of individually owned apartments or house that can be rented by others when not being utilized by owners

    Concierge: A hotel employee whose job is to assist guests by arranging tours, making theater and restaurant reservations and more

    Franchise: The right to do business using the brand and products of another business; also refers to a business that is set up through a franchise agreement

    Franchise agreement: The legal document that sets up a franchise

    Franchise fee: A certain amount of money a person pays to the chain owner for the franchise

    Full-service hotel: Offers amenities such as restaurant onsite, bell service, room service, concierge services

    Limited-service hotel: Hotels that offer a medium level of service and a midrange price

    Lodging: A place to sleep for one or more nights

    Resort: A place that is a popular destination for vacations or recreation, or which is frequented for a particular purpose

  • Materials/Specialized Equipment Needed

    Equipment:

    • computer with projector for PowerPoint™ presentation
    • computers with Internet access (be sure to follow district guidelines)
    • light projector (Elmo)

    Materials:

    • hotel brochures (various)
      • bed and breakfast
      • budget hotels
      • campgrounds
      • condominium hotels
      • convention hotels
      • extended-stay hotels
      • hostels
      • inns
      • lodges
      • luxury hotels
      • motels
      • resorts

    Supplies:

    • items from the front desk (if available)
      • card keys
      • front desk bell
      • front desk sign
      • keys
      • reception sign

    • copies of all handouts (see All Lesson Attachments tab)
  • Anticipatory Set

    Before class begins:

    Display as many items as you have available from the Material or Specialized Equipment Needed tab on a table in front of the classroom so that students see them as they enter.

    Distribute the graphic organizer KWL – Travel Accommodations (see All Lesson Attachments tab) and instruct students to answer the first two questions.

    • K – What do I know about travel accommodations?
    • W – What do I want to know about travel accommodations?

    Ask the following questions:

    • Why is knowing about travel accommodations important?
    • Have you stayed in a hotel? What kind?
    • Would you like to work in a full-service or a limited-service hotel?
    • Do you know the difference between a full-service and a limited-service hotel?
    • Do you think there is a difference between a chain hotel and a franchise?

  • Direct Instruction with Special Education Modifications/Accommodations

    Introduce lesson objectives, terms and definitions.

    Distribute the handout Travel Accommodations Note-taking (see All Lesson Attachments tab) so that students may take notes during the slide presentation.

    Introduce PowerPoint™ Travel Accommodations (see All Lesson Attachments tab) and begin the discussion of accommodations in today’s world.

    • Top 10 Hotels to Visit in the World
      10 of the World’s Top Hotels to Visit as chosen by HotelsCombined.com, the world’s leading hotel price comparison website.
      http://youtu.be/jTpp84UBBGI

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • check for understanding
    • provide a printed copy of the slide presentation

  • Guided Practice with Special Education Modifications/Accommodations

    Distribute the graphic organizer Hotel Business Expansion (see All Lesson Attachments tab) and discuss the difference between chain versus franchise investments.

    Place the Hotel Business Expansion (Key) (see All Lesson Attachments tab) on the light projector with the answers covered so that only one section is exposed at a time.

    Review the following scenario:

    Your hotel business is doing well and you would like to expand. Answer the following questions to distinguish between a chain and a franchise business expansion.

    • If I open three more hotels, would they be a chain or a franchise?
    • My resources are limited but a business person is interested in my hotel. Would that be a chain or a franchise?
    • What are the benefits to franchising my hotel?
    • What else would the business person have to do if they purchase my hotel?

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • check for understanding
    • peer tutoring

  • Independent Practice/Laboratory Experience with Special Education Modifications/Accommodations

    Read the scenario to the students:

    Full-service hotels have many amenities that limited-service hotels do not offer. Compare and contrast amenities between a full-service and a limited-service hotel. What are the main differences in archictecture/decor, service and value?

    Distribute the graphic organizer Amenities Comparison (see All Lesson Attachments tab) and instruct the students to access hotel websites on the internet to compare amenities between full-service hotels and limited-service hotels.

    Option: various hotel brochures may also be used if technology is not available.

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • reduce assignment
    • encourage effort

  • Lesson Closure

    Review lesson objectives, terms and definitions.

    Distribute the graphic organizer, KWL – Travel Accommodations (see All Lesson Attachments tab) and instruct students to complete the last question.

    • L – What did I learn about travel accommodations?
  • Summative/End of Lesson Assessment with Special Education Modifications/Accommodations

    Distribute the handout Travel Accommodations Reflection (see All Lesson Attachments tab) and encourage students to take another look at what they have learned and write about it.

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • shortened assignment
    • check for understanding

  • References/Resources

    Textbooks:

    • Reynolds, J. S. (2010). Hospitality services: Food & lodging. Tinley Park, IL: Goodheart-Willcox Company.

    YouTube™ video:

    • Top 10 Hotels to Visit in the World
      10 of the World’s Top Hotels to Visit as chosen by HotelsCombined.com, the world’s leading hotel price comparison website.
      http://youtu.be/jTpp84UBBGI
  • Additional Required Components

    English Language Proficiency Standards (ELPS) Strategies

    • word wall
    • draw visual representations of terms on word wall
    • add terms and definitions to personal dictionary
  • College and Career Readiness Connection

    AchieveTexas Career Cluster Crosswalks

    The Career Cluster Crosswalks housed on the AchieveTexas website http://www.achievetexas.org/index.html provide Texas teachers with a direct connection between their CTE course TEKS and the College and Career Readiness Standards (CCRS). Language Arts, Mathematics, Science, Social Studies, and Cross-Disciplinary integration are the focus of the CCRS. These college and career readiness standards are essential in the planning and delivery of CTE lessons. The extent to which the integration occurs is determined by the methods and strategies utilized by each teacher.

    Career Cluster Crosswalks for Education and Training, Hospitality and Tourism, and Human Services Career Clusters can be found at:
    http://www.achievetexas.org/Career%20Cluster%20Crosswalks.htm

  • Recommended Strategies

    Reading Strategies

    Other articles pertaining to this lesson that students may read include:

    • Different Classification of Hotels
      Hotels are generally classified by their style and location. Each classification is geared to a specific clientele. Several companies classify hotels according to amenities and services by using a star system. The more stars, the more luxurious the hotel.
      http://www.ehow.com/about_5449819_different-classification-hotels.html
    • Types of Hotel Organizational Structure
      Because hotels vary in size and type, hotel organizational structure depends on the range of services and amenities offered to visiting guests. Some organizational structures include multiple departments, managers and branches to extend full-service luxury accommodations and amenities.
      http://www.ehow.com/list_6503462_types-hotel-organizational-structure.html

    Reading strategy:
    Encourage students to “visualize” as they read. Many students are visual learners and will benefit from making sketches or diagrams on scrap paper as they read. Providing students with graphic organizers to help them organize their thoughts is also helpful.

  • Quotes

    A good traveler leaves no track.
    -Tao Tse Chung

    The great advantage of a hotel is that it is a refuge from home life.
    -George Bernard Shaw

  • Multimedia/Visual Strategies

    PowerPoint™:

    • Travel Accommodations
    • Presentation Notes – Travel Accommodations

    Technology:

    Files for downloading:

  • Graphic Organizers/Handout

    Graphic Organizers:

    • Amenities Comparison
    • Hotel Business Expansion
    • Hotel Business Expansion (Key)
    • KWL – Travel Accommodations

    Handouts:

    • Travel Accommodations Note-taking
    • Travel Accommodations Reflection

    Files for downloading:

  • Writing Strategies

    Journal Entries:

    • My favorite hotel to stay at was ___________ because …
      • The most important thing in a hotel is …

    Writing Strategy:

    • RAFT Writing Strategy:
      • Role – entrepreneur
      • Audience – hotel owner
      • Topic – hotel franchise
      • Format – formal letter

    Write a formal letter to the hotel owner requesting information for franchise fees and agreements for his/her hotel.

  • Communication 90 Second Speech Topics

    • Three things a hotel needs is …
    • Every hotel should provide the following items:
  • Other Essential Lesson Components

    Enrichment activity

    Students may create a virtual collage of the different types of hotel properties
    located throughout the world.

  • Family/Community Connection

    Field trips

    Plan field trips in the community to visit the local hotels/motels/inns and bed and breakfasts so that students may be able to visualize the differences in accommodations, service and amenities.

  • CTSO connection

    Family, Career and Community Leaders of America

    http://www.fcclainc.org

    • Hospitality, Tourism and Recreation
      An individual or team event – recognizes participants who demonstrate their knowledge of the hospitality, tourism and recreation industries and ability to translate their knowledge into a hypothetical or real business. Project must relate to culinary, lodging, recreation, tourism or event coordination.
  • Service Learning Projects

    Successful service learning project ideas originate from student concerns and needs. Allow students to brainstorm about service projects pertaining to this lesson.
    www.ysa.org

    Possible ideas:

    Students may approach the local chamber of commerce to serve as student ambassadors for the hotel/motel association.

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