Safety and Sanitation Guidelines – Principles of Hospitality and Tourism

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  • Lesson Identification and TEKS Addressed

    Cluster : Hospitality and Tourism

    Course : Principles of Hospitality and Tourism

  • TEKS Student Expectations

    • (1) The student applies academic skills for the hospitality and tourism industry. The student is expected to:
      • (A) write effectively using standard English and correct grammar
    • (2)The student uses verbal and nonverbal communication to provide a positive experience for guests and employees. The student is expected to:
      • (A) develop and analyze formal and informal presentations
    • (7) The student demonstrates leadership, citizenship, and teamwork skills required for success. The student is expected to:
      • (A) develop team-building skills
      • (B) develop decision-making and problem-solving skills
    • (8) The student explains how employees, guests, and property are protected to minimize losses or liabilities in the hospitality and tourism industry. The student is expected to:
      • (A) determine job safety and security
      • (B) implement the basics of sanitation
      • (C) understand and demonstrate procedures for cleaning, sanitizing, and storing equipment and tools
    • (10) The student demonstrates research skills applicable to the hospitality and tourism industry. The student is expected to:
      • (A) develop technical vocabulary to enhance customer service
  • Basic Direct Teach Lesson

    Instructional Objectives

    Students will:

    • recognize ways to prevent common workplace accidents
    • observe how to use a fire extinguisher
    • analyze the difference between cleaning and sanitizing
    • identify the right to work in a safe and healthy environment
    • analyze the impact of work related injuries
    • identify hazards in a workplace and how to prevent them
    • design a workplace safety sign
  • Rationale

    This course is preparing you to be “job ready,” therefore we will be learning and following industry standards/food service regulations. Safety and Sanitation are of ultimate importance. This lesson will provide you with knowledge and skills that will allow you to keep your customers, colleagues, family and yourself safe and free from food borne illness.

  • Duration of Lesson

    Five 45 minute class periods

  • Word Wall

    Accidents: An undesirable or unfortunate happening that occurs unintentionally and usually results in harm, injury, damage, or loss; casualty; mishap

    Cleaning: the physical removal of dirt and food from surfaces

    Emergency: An unforeseen event that can cause harm to people or property

    Fire extinguisher A portable container, usually filled with special chemicals for putting out a fire

    Occupational Safety and Health Administration (OSHA): Assure safe and healthful working conditions for working men and women by setting and enforcing standards and by providing training, outreach, education and assistance

    Safety: consists of actions taken to prevent accidents and emergencies

    Sanitation: Keeping work areas from dirt or bacteria

    Storage: The process of placing items in a safe, secure place until they are needed

  • Materials/Specialized Equipment Needed

    Equipment:

    • computer with Internet for multimedia presentations
    • computers with Internet access (be sure to follow district guidelines)
    • light projector (Elmo)

    Supplies:

    • aprons
    • bleach
    • exit escape route
    • fire extinguisher
    • gloves
    • paper towels
    • sanitizing pails
    • soap
    • spray bottles (6) labeled SANITIZER

    Materials:

    • All About OSHA (one copy) (see All Lesson Attachments tab)
    • Job Safety and Health: It’s the Law! Poster (few copies) (see All Lesson Attachments tab)
    • OSHA at a Glance (few copies) (see All Lesson Attachments tab)

    Note to teacher: If you are ServSafe® certified – consider going to your local city or county health department to find the requirements needed to be able to issue a local food handler’s certification to your students. This certification is required in most jurisdictions for anyone who serves food. This could be a day care worker, nursing home attendant, adult day assistant, and of course, any food service establishment employee. Students may also use this certification to volunteer at their church fundraisers or community events. This may allow your students to be employed in their first job after successfully completing your course.

    This lesson could also be used as introduction to the ServSafe® Food Managers Course in Culinary Arts.

    • copies of all handouts (see All Lesson Attachments tab)
  • Anticipatory Set

    Before class begins:

    Display as many of the lesson related supplies (see Materials or Specialized Equipment Needed) that you have available, on a table in front of the room:

    Begin the class with the following questions and have students share their responses:

    • Has anyone ever had an accident?
    • Do you feel secure when you travel?
    • Do you know how to clean?
    • Do you know how to sanitize?
    • Where should all the tools and equipment be stored?
    • Have you witnessed an emergency of any kind?

    Allow time for students to describe the accidents they have had or have seen.
    These are the reasons that safety in the workplace is of utmost importance.

  • Direct Instruction with Special Education Modifications/Accommodations

    Introduce lesson objectives, terms, and definitions.

    It is extremely important that students are taught safety. Many school districts provide safety awareness guidelines that students and parents are required to sign. Be sure to follow your districts guidelines.

    The PowerPoint™ Safety and Sanitation Guidelines (see All Lesson Attachments tab) is divided into three sections:

    • Job Safety and Security
    • Sanitation Basics
    • Equipment and Tools Storage

    You may choose to cover each section separately.

    Distribute graphic organizer Safety and Sanitation Guidelines Notes (see All Lesson Attachments tab) so that students may take notes during the slide presentation.

    Introduce slide presentation Safety and Sanitation Guidelines (see All Lesson Attachments tab).

    Job Safety and Security
    Discuss with the students the importance of safety at the workplace.

    This section will cover the following areas:

    • Procedures
    • Safety Guidelines
    • Occupational Safety and Health Act
    • Causes of Accidents
    • Prevention Programs
    • Emergencies
    • Security Threats

    Display the Job Safety and Health Poster: It’s the Law (see All Lesson Attachments tab) and discuss with your students that the poster informs workers of their rights under the Occupational Safety and Health Act. All covered employers are required to display the poster in their workplace. Employers do not need to replace previous versions of the poster. Employers must display the poster in a conspicuous place where workers can see it.

    Distribute handout Fire Extinguisher Use (see All Lesson Attachments tab). Students may answer handout as they view the video.

    Ask students if they have a fire extinguisher at home. By law, their college dorm or apartment must have a fire extinguisher within a few feet from the kitchen. They should know how to use it.
    Explain the PASS acronym.

    View short video:

    Sanitation Basics
    Continue with slide presentation and Safety and Sanitation Guidelines Notes (see All Lesson Attachments tab).

    This section will cover the following area:

    • Cleaning and Sanitizing

    More information will be researched in the Independent Practice section.

    Equipment and Tools Storage

    This section will cover the following area:

    • Storage

    Since this is a teaching lab, it is important to follow industry standards/ food establishment rules as closely as possible. Your job is to assist your students in becoming “job ready.”

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • check for understanding
    • copy of slide presentation provided
    • allow students to make illustrations instead of writing out information

  • Guided Practice with Special Education Modifications/Accommodations

    Demonstrate the steps of how to use the fire extinguisher. Be careful not to press the handle, as some students may have allergies and the fumes and chemicals may be harmful to them.
    Inquire with your school district’s safety officer for procedures to be able to demonstrate the fire extinguisher use outside.
    Or inquire with the fire education officer at your fire department about speaking to your class about fire safety and proper fire extinguisher use.

    Demonstrate the difference between cleaning and sanitizing. Have a student wipe off a counter top or table with a dry towel. Ask students if the area is clean enough for food prep? Why or why not?
    Demonstrate making a simple sanitizing solution.

    For Teachers only
    Sanitizing solution: Add 1 teaspoon regular household bleach to 1 quart (4 cups) of tap water in a large spray bottle. Sanitize counters, cutting boards, tables, utensils, etc. before and after use.
    Solution can be made in a large container and then poured carefully into smaller spray bottles.

    Note:

    • wear an apron and gloves when adding bleach to water as bleach can discolor clothes
    • spray bottles must be labeled
    • store out of children’s reach
    • replace sanitizing solution often

    Have a student wipe off a counter top or table with a towel that has been immersed in the sanitizing solution. Once again, ask students if the area is clean enough for food prep. Why or why not?

    Read more:
    How to Make a Bleach Sanitizing Solution
    eHow.com http://www.ehow.com/how_4867154_make-bleach-sanitizing-solution.html#ixzz24vmmL8Ik

    Stress the importance of sanitation and it’s connection to preventing many foodborne illnesses.
    Discuss which areas of the lab are expected to be sanitized and who’s job it is to sanitize these areas. Stress sanitizing areas BEFORE and AFTER food prep, setting tables, etc.

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • encourage participation
    • praise hands on acitivity

  • Independent Practice/Laboratory Experience with Special Education Modifications/Accommodations

    Divide the class into subgroups of two. Students will work with a partner to create a safety sign that can be displayed around the school (be sure to check with your principal). They should include a safety slogan and an image (hand drawn, clip art, or magazine). Promote this as a challenge and the winner will be awarded a certificate that can be added to their portfolio. This could also be a preliminary project for a fire safety poster contest that schools may offer.

    Distribute Rubric for Safety Sign Challenge (see All Lesson Attachments tab) and review so students know what is expected.

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • extra time for assignments
    • reduce assignment

  • Lesson Closure

    Prior to class beginning:
    Prepare a large sanitizing solution and pour into labeled spray bottles.

    Review lesson objectives, terms, and definitions.

    Divide students in to their lab teams. Provide each team with labeled SANITIZER spray bottles and instruct students to sanitize their kitchen/lab area.

    Beach ball Question and Answer – Toss ball to students to review information learned.

    • What is the acronym to remember to use the fire extinguisher?
    • What are the steps for the safety guidelines?
    • What does OSHA stand for?
    • Name some security threats.
    • What are the steps for cleaning and sanitizing?

    More questions may be added.

  • Summative/End of Lesson Assessment with Special Education Modifications/Accommodations

    Students will present their safety signs.

    Students will be assessed with appropriate rubric.

    Invite administrators and teachers to vote on the best safety sign that will be displayed next to the office.

    Distribute certificate Safety Sign Award (see All Lesson Attachments) to the winners. Students should save the certificate to their portfolio.

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • oral tests
    • encourage participation

  • References/Resources

    Images:

    • Microsoft Office Clip Art

    Textbooks:

    • Kowtaluk, H. (2010). Food for today. Columbus, OH: Glencoe/McGraw-Hill.
    • Reynolds, J. S. (2010). Hospitality services: Food & lodging. Tinley Park, IL: Goodheart-Willcox Company.
    • ServSafe® Manager. 6th. Chicago, IL: National Restaurant Association, 2012. Print.
    • ServSafe Starters Employee Guide™, 5th. Chicago, IL: National Restaurant Association, 2010. Print.

    Websites:

    • Occupational Health and Safety Administration
      With the Occupational Safety and Health Act of 1970, Congress created the Occupational Safety and Health Administration (OSHA) to assure safe and healthful working conditions for working men and women by setting and enforcing standards and by providing training, outreach, education and assistance.
      http://www.osha.gov/index.html

    Youtube™:

    • Sanitizing the Kitchen
      Consumers can protect themselves by preventing the spread of germs by both cleaning and sanitizing surfaces where food is prepared. This video explains how to make sanitizing solution with ingredients most people already have around the house.
      http://youtu.be/_9IhS2jv2OM
  • Additional Required Components

    English Language Proficiency Standards (ELPS) Strategies

  • College and Career Readiness Connection

    AchieveTexas Career Cluster Crosswalks

    The Career Cluster Crosswalks housed on the AchieveTexas website http://www.achievetexas.org/index.html provide Texas teachers with a direct connection between their CTE course TEKS and the College and Career Readiness Standards (CCRS). Language Arts, Mathematics, Science, Social Studies and Cross-Disciplinary integration are the focus of the CCRS. These college and career readiness standards are essential in the planning and delivery of CTE lessons. The extent to which the integration occurs is determined by the methods and strategies utilized by each teacher.

    Career Cluster Crosswalks for Education and Training, Hospitality and Tourism and Human Services Career Clusters can be found at:
    http://www.achievetexas.org/Career%20Cluster%20Crosswalks.htm

  • Recommended Strategies

    Reading Strategies

    Distribute handout Preventing Deaths, Injuries, and Illnesses of Young Workers (see All Lesson Attachments tab) and allow students to read the information from the National Institute for Occupational Safety and Health.

    • Encourage students to connect reading to their life experiences or prior knowledge.
  • Quotes

    Obedience is the mother of success and is wedded to safety.
    -Aeschylus

    The safety of the people shall be the highest law.
    -Marcus Tullius Cicero

    The desire for safety stands against every great and noble enterprise.
    -Tacitus

    Government’s first duty and highest obligation is public safety.
    -Arnold Schwarzenegger

    Safety’s just danger, out of place.
    -Harry Connick, Jr.

  • Multimedia/Visual Strategies

    PowerPoint™:

    • Safety and Sanitation Guidelines
    • Presentation Notes – Safety and Sanitation Guidelines
    • Safety Sign Award

    Technology:

    Files for downloading:

  • Graphic Organizers/Handout

    Graphic Organizers:

    • Fire Extinguisher Use
    • Fire Extinguisher Use (Key)
    • Safety and Sanitation Guidelines Notes
    • Safety and Sanitation Guidelines Notes (Key)

    Handouts

    • All About OSHA
    • Job Safety and Health: It’s the Law! Poster
    • OSHA at a Glance
    • Preventing Deaths, Injuries, and Illnesses of Young Workers
    • Rubric for Safety Sign Challenge

    Files for downloading:

  • Writing Strategies

    Journal Entries:

    • The medical emergency that I had was ……
    • The natural disaster that I have been involved in was …..
    • What does the American Red Cross help with during natural disasters?
    • How can guests in a hotel be a security threat?
    • As an employee, I can reduce fatigue by …..

    Writing Strategies:

    RAFT

    • Role – student
    • Audience – firefighters
    • Format – thank you note
    • Topic – thank you for service to my city/town

  • Communication 90 Second Speech Topics

    • Two things I learned about CPR are …….
    • The most important thing about the hospitality industry is ….
    • Three things I will teach my family about using the fire extinguisher are …
  • Other Essential Lesson Components

    Enrichment activity

    Encourage students to enroll in a first aid and CPR course at the local American Red Cross center or where ever the course is taught.

  • Family/Community Connection

    Invite a fire fighter to speak to your students about how to put out a fire. He/she may do a demonstration and allow the students to use the fire extinguisher.

    Inquire with the fire education officer at your fire department about speaking to your class about fire safety and proper fire extinguisher use.

  • CTSO connection

    Family, Career, and Community Leaders of America

    www.fcclainc.org

    • Illustrated Talk An individual or team event – recognizes participants who make an oral presentation about issues concerning Family and Consumer Sciences and/or related occupations. Participants use visuals to illustrate content of the presentation.
  • Service Learning Projects

    Successful service learning project ideas originate from student concerns and needs. Allow students to brainstorm about service projects pertaining to lesson.

    Example:
    Students may design and create safety signs to display at the elementary school regarding fire safety and what to do in an emergency.

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