Get That Job! Résumés, Portfolios and Interview Skills

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  • Lesson Identification and TEKS Addressed

    Cluster : Hospitality and Tourism

    Course : Hospitality Services

  • TEKS Student Expectations

    • (3) The student researches career opportunities and qualifications to broaden awareness of careers available in the hospitality industry. The student is expected to:
      • (D) update a personal career portfolio
      • (K) demonstrate appropriate business and personal etiquette
  • Basic Direct Teach Lesson

    Instructional Objectives

    Students will:

    • identify self-responsibility and self-management skills
    • review components of a résumé
    • create a personal résumé
    • review components of a portfolio
    • enhance a career portfolio with additional items
    • identify proper interview techniques
    • analyze interview questions and select appropriate responses
    • rehearse and role-play the interview process
  • Rationale

    Are you ready for employment? Do you want to get a job? This lesson will introduce you to skills needed for today’s job market and prepare you to enter the competitive workforce successfully.

  • Duration of Lesson

    Five 45 minute class periods

  • Word Wall

    Cover letter: A document sent with your résumé to provide additional information on your skills and experience

    Employability skills: General skills required for success in the labor market at all employment levels and for all sectors

    Employment evaluations: The assessment and review of a worker’s job performance

    Interview: A formal meeting between two or more people

    Interview skills: How to talk to people in an interview situation, answering questions correctly and knowing the right questions to ask

    Letters of recommendation: The writer assesses the qualities, characteristics and capabilities of the person being recommended in terms of that individual’s ability to perform a particular task or function

    Personal success: One person’s belief of what will make them successful

    Portfolio: A collection of work samples that support job qualifications

    Résumé: A brief history of a person’s education, work experience and other qualifications

  • Materials/Specialized Equipment Needed

    Equipment:

    • computer with projector for PowerPoint™ presentation
    • computers with Internet access (be sure to follow school district guidelines)
    • light projector (Elmo)

    Materials:

    • cardstock
    • portfolio examples (if available)
    • résumé examples (if available)

    Supplies:

    • for portfolios:
      • clear sheet protectors
      • dividers
      • three ring binder
    • for interview role-play:
      • chairs (4)
      • table

    • copies of handouts (see All Lesson Attachments tab)
  • Anticipatory Set

    Before class begins:

    Note to teacher: Become familiar with the following lessons in the practicum courses and Career Portals.


    Review handout Sample Career Portfolio Checklist (see All Lesson Attachments tab) and determine what specific items will be required in your course portfolios. Other unique items may be added to the list.

    Before students begin the process of looking for employment, they should already have aquired some work-related skills.

    Distribute graphic organizer My Employability Skills Checklist (see All Lesson Attachments tab) and allow students to rate their employability skills honestly. Explain to students that these are skills needed for today’s job market and that they still have time to improve their scores as they continue with their education.

    Students should total the columns and find the range of their skills from the list below:

    • 190 – 210 Congratulations! You are already employable!
    • 170 – 189 Way to go! You are almost there!
    • 150 – 169 You have time to work on your skills!

    Allow students to share their results with the class.

    Ask the following questions pertaining to résumés, portfolios and interviews:

    • Do you know what a résumé is? A portfolio?
    • Why do you think portfolios are necessary?
    • What documents need to be in a portfolio?
    • Have you started your portfolio?
    • Are you ready for an interview?

    Today, we will be learning the skills needed to “Get That Job!”

    Note:
    Homework assignment – assign students to begin gathering documents to place in career portfolio (awards, certificates, letters of reference, work samples).

  • Direct Instruction with Special Education Modifications/Accommodations

    Introduce lesson objectives, terms and definitions.

    Distribute graphic organizer Get That Job! Résumés, Portfolios and Interview Skills Notes (see All Lesson Attachments tab) so that students may take notes during the slide presentation.

    Introduce the PowerPoint™ Get That Job! Résumés, Portfolios and Interview Skills (see All Lesson Attachments tab) and lead a discussion on the importance of having a résumé, a portfolio and interview skills needed in today’s job market.

    View the videos:

    • TED-Ed Talk: Put those smartphones away: Great tips for making your job interview count – Anna Post
      The primary event of the job search is the interview. This is your chance to apply your good manners and connect with a potential future employer, presenting yourself as the most qualified person for the job. The more prepared you are to speak eloquently about your life – your experiences, challenges and successes – the more likely you are prove yourself worthy of taking on the tasks within a workplace.
      http://youtu.be/NKBlWanXzGE

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • check for understanding
    • provide copy of slide presentation
    • praise students

  • Guided Practice with Special Education Modifications/Accommodations

    Access the website below and view on a projector or print the article and view on a light projector. This information will be beneficial to your first time résumé writers.

    • How to Write a Résumé for a Teenager With No Job Experience
      A teenager applying for his/her first job faces frustrations trying to write a résumé with little to no employment experience. Turning in a résumé with your job application may increase the likelihood of getting you hired, as a résumé provides you with the opportunity to elaborate on your skills and experience.
      http://www.ehow.com/how_7615282_write-resume-teenager-job-experience.html

    Refer also to handout Basic Information for Writing a Résumé (see All Lesson Attachments tab) from the Résumé Writing for Teens lesson – http://cte.sfasu.edu/lesson-plans/14b-resume-writing-for-teens/

    Distribute handout Sample Résumé Template (see All Lesson Attachments tab) and discuss the different components.

    Allow students to access the résumé templates available in Microsoft Word™ on their computers and choose an appropriate template to compile their personal information.

    Explain that a résumé is at the beginning of a portfolio and should be updated often.

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • check for understanding
    • allow extra time for assignment

  • Independent Practice/Laboratory Experience with Special Education Modifications/Accommodations

    Access the website below and view on a projector or print the article and view on a light projector.

    Distribute handout Career Portfolio Sections (see All Lesson Attachments tab) and discuss the components of a career portfolio using the Career Portfolio Sections (Key) (see All Lesson Attachments tab) placed on a light projector.

    Assign students to begin creating their career portfolio by gathering all the needed information and placing the documents in the appropriate sections.

    Distribute Rubric for Career Portfolio (see All Lesson Attachments tab) so that students will understand what is expected.

    The handout Service Learning Log (see All Lesson Attachments tab) is included in this lesson so that students may log their service learning/community service hours.

    Note: Print the 101 Interview Questions (see All Lesson Attachments tab) on cardstock and laminate if possible. Separate each question and place in a container.

    Scenario:

    You are the manager of a hospitality business. You are in the process of hiring high school students for customer service representatives. You will be interviewing the students using a panel interview team.

    Select four students to be on the panel interview team. Set up four chairs and a table at the front of the room.

    Provide the panel interview team with the 101 Interview Questions (see All Lesson Attachments tab). The panel members will select students to take turns answering the interview questions. Allow time for students to answer questions. Review answers as a class.

    Note to teacher: Interviews may be video taped to be critiqued later.

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • encourage participation
    • shortened assignment

  • Lesson Closure

    Review lesson objectives, terms and definitions.

    Close the lesson by debriefing – a form of reflection immediately following an activity or at the end of class.

    Debrief with your students by asking the following questions and allowing them time to answer:

    • Does your résumé need to be updated?
    • Are you impressed with your portfolio?
    • Will you keep updating your portfolio as you take more courses and receive awards?
    • Other than job interviews, where else would you be able to present your portfolio? (scholarship committees, college admissions review)
    • Are you prepared for a job interview?
    • Do you think you are ready to “Get That Job!?”
  • Summative/End of Lesson Assessment with Special Education Modifications/Accommodations

    Students will present their portfolios.

    Students will be assessed with appropriate rubric.

    Distribute Résumés, Portfolios and Interview Skills Quiz (see All Lesson Attachments tab) and assess student’s knowledge of this lesson.

    Option:
    Allow students to access the Texas Work Prep Learning Management System if they have not done so.

    Inform students that this is an interactive free assessment that will allow them to identify their job values, interests, aptitudes, and skills assessments as well as assist them in preparing a résumé and teaching them interview skill tips. Students must complete all six sections and successfully pass a short quiz to receive their printable certificate.

    Stress the importance of having this type of documentation in their professional portfolio

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • extended time for assignment
    • peer tutoring

  • References/Resources

    Articles:

    • How to Write a Résumé for a Teenager With No Job Experience
      A teenager applying for his/her first job faces frustrations trying to write a résumé with little to no employment experience. Turning in a résumé with your job application may increase the likelihood of getting you hired, as a résumé provides you with the opportunity to elaborate on your skills and experience.
      http://www.ehow.com/how_7615282_write-resume-teenager-job-experience.html
    • What Is a Portfolio?
      To create an effective portfolio, keep track of current events in your life as well as past events as they relate to your overall abilities.
      http://www.ehow.com/about_4570947_what-portfolio.html

    Textbooks:

    • Reynolds, J.S. (2010). Hospitality services: Food & lodging. Tinley Park, IL: Goodheart-Willcox Company.
    • Littrell, J.J., Lorenz, J.H. & Smith, H.T. (2009). From school to work. Tinley Park, IL: Goodhear-Willcox.

    Videos:

    Websites:

    • Careers in Hospitality Services
      What career do you see in your future? What education do you need for this career? How much money will you make? What skills will you need? In this lesson you will explore the answers to these questions as well as additional information regarding Hospitality Services. Let’s get started!
      http://cte.sfasu.edu/lesson-plans/careers-in-hospitality-services/
    • O*Net Online
      Career Clusters contain occupations in the same field of work that require similar skills. Students, parents, and educators can use Career Clusters to help focus education plans towards obtaining the necessary knowledge, competencies, and training for success in a particular career pathway.
      http://www.onetonline.org/find/career?c=9&g=Go
    • Seven No-brainers for Job Interviews
      A job interview can be intimidating, and you only have a short amount of time to make a good impression on the interviewer. There are definitely some tricks to having a good job interview and giving yourself the best chance to be hired.
      http://www.emilypost.com/getting-the-job/the-interview/212-seven-no-brainers-for-job-interviews
    • What Are the Benefits of Teenagers Having Jobs? Even though balancing work and school can be a challenge, working at places such as grocery stores, restaurants and movie theaters can help teens become more mature individuals. Many teens become more responsible at home and school because of the values that they learn at their jobs. They will likely be more prepared for college, too, where they may have to balance work, school and activities.
      http://www.ehow.com/about_5103914_benefits-teenagers-having-jobs.html

    YouTube™:

    • TED-Ed Talk: Put those smartphones away: Great tips for making your job interview count – Anna Post
      The primary event of the job search is the interview. This is your chance to apply your good manners and connect with a potential future employer, presenting yourself as the most qualified person for the job. The more prepared you are to speak eloquently about your life – your experiences, challenges and successes – the more likely you are prove yourself worthy of taking on the tasks within a workplace.
      http://youtu.be/NKBlWanXzGE
  • Additional Required Components

    English Language Proficiency Standards (ELPS) Strategies

  • College and Career Readiness Connection

    AchieveTexas Career Cluster Crosswalks

    The Career Cluster Crosswalks housed on the AchieveTexas website http://www.achievetexas.org/index.html provide Texas teachers with a direct connection between their CTE course TEKS and the College and Career Readiness Standards (CCRS). Language Arts, Mathematics, Science, Social Studies, and Cross-Disciplinary integration are the focus of the CCRS. These college and career readiness standards are essential in the planning and delivery of CTE lessons. The extent to which the integration occurs is determined by the methods and strategies utilized by each teacher.

    Career Cluster Crosswalks for Education and Training, Hospitality and Tourism, and Human Services Career Clusters can be found at:
    http://www.achievetexas.org/Career%20Cluster%20Crosswalks.htm

  • Recommended Strategies

    Reading Strategies

    Other articles pertaining to this lesson students may read include:

    Reading strategy:

    Encourage students to “visualize” as they read. Many students are visual learners and will benefit from making sketches or diagrams on scrap paper as they read. Providing students with graphic organizers to help them organize their thoughts is also helpful.

  • Quotes

    Everyone has a chance to learn, improve, and build up their skills.
    -Tom Peters

    Obviously, every child should be given the best possible opportunity to acquire literacy skills.
    -Hugh Mackay

    Continue to study and learn new skills.
    -Edie McClurg

    Collaboration is the best way to work. It’s only way to work, really. Everyone’s there because they have a set of skills to offer across the board.
    -Antony Starr

    It is soooooo necessary to get the basic skills, because by the time you graduate, undergraduate or graduate, that field would have totally changed from your first day of school.
    -Leigh Steinberg

  • Multimedia/Visual Strategies

    PowerPoint™:

    • Get That Job! Résumés, Portfolios and Interview Skills – Hospitality Services
    • Presentation Notes – Get That Job! Résumés, Portfolios and Interview Skills – Hospitality Services

    Technology:

    TED-Ed Talk:

    • Put those smartphones away: Great tips for making your job interview count – Anna Post
      The primary event of the job search is the interview. This is your chance to apply your good manners and connect with a potential future employer, presenting yourself as the most qualified person for the job. The more prepared you are to speak eloquently about your life – your experiences, challenges and successes – the more likely you are prove yourself worthy of taking on the tasks within a workplace.
      http://youtu.be/NKBlWanXzGE

    Files for Downloading

  • Graphic Organizers/Handout

    Graphic Organizers:

    • Get That Job! Résumés, Portfolios and Interview Skills Notes
    • Get That Job! Résumés, Portfolios and Interview Skills Notes (Key)
    • My Employability Skills Checklist

    Handouts:

    • 101 Interview Questions
    • Basic Information for Writing a Résumé (half-sheet)
    • Career Portfolio Sections
    • Career Porfolio Sections (Key)
    • Résumés, Portfolios and Interview Skills Quiz
    • Résumés, Portfolios and Interview Skills Quiz (Key)
    • Rubric for Career Portfolio
    • Sample Career Portfolio Checklist
    • Sample Résumé Template
    • Service Learning Log

    Files for Downloading:

  • Writing Strategies

    Journal Entries:

    • It is important to create a portfolio because ….
    • Employability skills are needed in these tough economic times because ….
    • My résumé is ……
    • Goals and plans for the future are important to include in a portfolio because ….
    • Examples of my best work to add to portfolio include …..

    Writing Strategies:

    • RAFT Writing Strategy
      • Role – job applicant
      • Audience – hospitality manager
      • Format – cover letter
      • Topic – seeking employment
  • Communication 90 Second Speech Topics

    • Three items (pictures, drawings, samples) that I will include in my portfolio are ….
    • A career portfolio is important to create and keep updated because ….
  • Other Essential Lesson Components

    Enrichment activity

    TED Talks:

    TED is a nonprofit organization devoted to spreading ideas, usually in the form of short, powerful talks (18 minutes or less). The video below is related to this lesson. Allow students to view the video and lead a discussion concerning the TED Talk.

    • Angela Lee Duckworth: The key to success? Grit
      Leaving a high-flying job in consulting, Angela Lee Duckworth took a job teaching math to seventh graders in a New York public school. She quickly realized that IQ wasn’t the only thing separating the successful students from those who struggled. Here, she explains her theory of “grit” as a predictor of success.
      http://www.ted.com/talks/angela_lee_duckworth_the_key_to_success_grit#t-358030
  • Family/Community Connection

    Invite a human resources manager from a local hotel to speak to the class about the importance of the portfolio and how it is used to hire employees.

    Students may ask their parents to share their portfolio for ideas.

  • CTSO connection

    Family, Career and Community Leaders of America

    http://www.fcclainc.org

    • Hospitality, Tourism, and Recreation
      An individual or team event – recognizes participants who demonstrate their knowledge of the hospitality, tourism and recreation industries and ability to translate their knowledge into a hypothetical or real business. Project must relate to culinary, lodging, recreation, tourism or event coordination.
    • Job Interview
      An individual event – recognizes participants who use Family and Consumer Sciences and/or related occupations skills to develop a portfolio, participate in an interview and communicate a personal understanding of job requirements.

    SkillsUSA

    http://www.skillsusa.org

    • Employment Application Process
      Tests the contestant’s readiness in applying for employment and their understanding of the process. The contest is available to students who are classified under the provisions of Public Law 105-17, Individuals with Disabilities Education Act, 1997. The competition includes completing an application and interviewing with the judges. Their résumé and portfolio are used during their interviews.
  • Service Learning Projects

    Successful service learning project ideas originate from student concerns and needs. Allow students to brainstorm about service projects pertaining to lesson.
    www.ysa.org

    Possible ideas:
    Students may volunteer at a local career fair assisting other teenagers in writing résumés and creating a portfolio.