Ethics and the Work Environment – Introduction to Cosmetology

1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
Loading...
FavoriteLoadingAdd to favorites
  • Lesson Identification and TEKS Addressed

    Cluster : Human Services

    Course : Introduction to Cosmetology

  • TEKS Student Expectations

    • (5) The student experiments with the concepts and skills of the profession to simulated and actual work situations. The student is expected to:
      • (A) model ethical and legal conduct while working in the human services industry
  • Basic Direct Teach Lesson

    Instructional Objectives

    Students will:

    • understand the guidelines of ethical behavior in the personal care industry
    • determine what they would do in workplace situations
    • determine correct behavior for handling clients and co-workers
    • understand the difference between moral behavior and ethical behavior
  • Rationale

    Script:

    There may be many different types of individuals who will walk through the door of a salon or spa. These individuals will be your co-workers as well as your clientele. When we study moral and ethical behavior, we learn what is appropriate in regard to dealing with these different types of people. It is essential to know the laws and regulations for the cosmetology industry to be able to comply with the legal responsibilities. Making the right decisions in the work environment will promote a positive work ethic.

  • Duration of Lesson

    Three 45 minute class periods

  • Word Wall

    Ethics: Moral principles that govern a person’s behavior; a set of beliefs about what is right and what is wrong

    Honesty: When you are truthful and loyal in your words and actions

    Integrity: The quality of being honest and having strong moral principles; moral uprightness

    Morals: Concerning or relating to what is right and wrong in human behavior

    Manners: A way of doing something or the way in which a thing is done or happens

    Professionalism: The ability to show respect to everyone around you while you perform your responsibilities as best as you can

    Unethical: Conduct that does not conform to generally accepted standards of conduct for professionals

  • Materials/Specialized Equipment Needed

    Equipment:

    • computer with projector for PowerPoint™ presentation
    • computers with internet access (Be sure to follow district guidelines for internet access)
    • light projector (Elmo)
    • presenter/remote

    Materials:

    • basket
    • cardstock
    • Milady Textbook of Cosmetology

    Supplies:

    • appointment book
    • mirror
    • style books
    • stylist equipment
      • blow dryer
      • brushes
      • comb
      • make-up
      • scissors
    • telephone

    • copies of all handouts (see All Lesson Attachments tab)
  • Anticipatory Set

    Prior to class:

    Note to Teacher: More information on ethics can be found in these courses:

    Restaurant Management

    What Would You Do? Ethics in Restaurant Management
    http://cte.sfasu.edu/lesson-plans/what-would-you-do-ethics-in-restaurant-management/

    Culinary Arts

    What Would You Do? Ethics in Culinary Arts
    http://cte.sfasu.edu/lesson-plans/what-would-you-do-ethics-in-culinary-arts/

    Travel and Tourism Management

    What Would You Do? Ethics in Travel and Tourism Management
    http://cte.sfasu.edu/lesson-plans/what-would-you-do-ethics-in-travel-and-tourism-management/

    Hospitality Services

    What Would You Do? Ethics in Hospitality Services
    http://cte.sfasu.edu/lesson-plans/what-would-you-do-ethics-in-hospitality-services/

    Hotel Management

    What Would You Do? Ethics in Hotel Management
    http://cte.sfasu.edu/lesson-plans/what-would-you-do-ethics-in-hotel-management/

    Print the Introduction to Cosmetology – Work Ethics Scenario Cards (see All Lesson Attachments tab) on cardstock and cut apart so that the students can draw one for the activity during Independent Practice. Place cards in a basket.

    Become familiar with the following articles:

    How To Make a Flyer for a Beauty Salon
    A flyer can help attract potential customers.
    http://www.ehow.com/how_6595829_make-flyer-beauty-salon.html

    How to Make a Flyer in Microsoft® Word
    Flyers are useful, low-cost advertising tools, and you can use Microsoft® Word to create flyers to your liking.
    http://www.ehow.com/how_4903668_flyer-microsoft-word.html

    Display as many of the lesson-related supplies (see Materials or Specialized Equipment Needed) as you have available on a table in front of the room.

    Become familiar with PowerPoints™, handouts and activities.

    Before class begins:

    Distribute Personal Characteristics and Behavior at the Workplace (see All Lesson Attachments tab) and have students complete the questionnaire about what they would consider acceptable characteristics and behavior in the work atmosphere. After the students complete the questionnaire, discuss the appropriate results and see how they relate to the answers given by the students.

    Begin the class with the following questions and have students share their responses:

    • What are personal care services?
    • As a cosmetologist, what kind of customer service would you provide?
    • As a client, what kind of customer service would be acceptable?
    • As a salon manager, what kind of customer service would you want your employees to provide?
    • What kind of skills are necessary in the cosmetology industry?
    • Share the positive experiences you’ve had in a salon. What made them positive experiences?
    • Share the negative experiences you’ve had in a salon. What made them negative experiences?
  • Direct Instruction with Special Education Modifications/Accommodations

    Introduce lesson objectives, terms and definitions.

    Distribute handout Slide Presentation Notes (see All Lesson Attachments tab). Students will be expected to take notes while viewing the slide presentation. Teacher will determine the notes to be recorded by students.

    Introduce PowerPoint™ Ethics and the Work Environment – Introduction to Cosmetology (see All Lesson Attachments tab) and begin the discussion with students. Allow for questions and answers to check for understanding.

    Using Slide Presentation Notes (see All Lesson Attachments tab), students will have an opportunity to reflect, review and respond to the information pertaining to the PowerPoint™. They will write a summary of questions, topics or statements which reflect the information from the lesson:

    • Discuss the topic
    • Write down your thoughts
    • Make a real-world connection to the lesson
    • How is this going to help you in the future?

    Allow for questions and answers to check for understanding.

    During the slide presentation, view the short video:

    • Five Tips for building better communication skills in the salon
      Today’s salon guests are very sophisticated and fashion aware. Here are five tips that can help build better communication in your salon behind the chair.
      http://youtu.be/pzLIKoxwKnY

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • checking for understanding
    • providing a copy of the slide presentation

  • Guided Practice with Special Education Modifications/Accommodations

    Divide the class into groups of two. Students will design and create a salon flyer depicting ethical and legal conduct while working in the human services industry.

    Be sure to include:

    • Business name
    • Characteristics of a good employee
    • Guidelines for professional ethics in Cosmetology
    • Work ethics for the employee
    • Work ethics for the employer

    Include graphics and any other information needed to complete the flyer.

    Distribute Rubric for Ethics and Work Environment Flyer (see All Lesson Attachments tab) and review with students so they may understand what is expected.

    Students will use Microsoft® Word Flyer templates to design and create the flyer.

    To learn how to make a flyer using Microsoft® Word, click on link below:

    How to Make a Flyer in Microsoft® Word
    Flyers are useful, low-cost advertising tools, and you can use Microsoft® Word to create flyers to your liking.
    http://www.ehow.com/how_4903668_flyer-microsoft-word.html

    Encourage students to be creative and follow copyright rules for images.

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • ensuring frequent teacher contact
    • providing frequent feedback
    • providing note-taking assistance
    • offering presentation assistance if needed
  • Independent Practice/Laboratory Experience with Special Education Modifications/Accommodations

    Divide the class into ten small groups. One person from each group will draw a Introduction to Cosmetology – Work Ethics Scenario Cards (see All Lesson Attachments tab) card from the basket. Assign each group one card to discuss and collaborate a solution to the scenario. Call on each group to share and discuss their solution to the scenario.

    Allow for questions and discussion. Check for understanding.

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • extra time for assignments
    • opportunity to respond orally
    • emphasis on major points

  • Lesson Closure

    Review lesson objectives, terms and definitions.

    Students will complete Five Workplace Ethics for Job Success (see All Lesson Attachments tab) handout. This will be their exit pass. Student must answer the questions about what they learned before being allowed to leave the room.

  • Summative/End of Lesson Assessment with Special Education Modifications/Accommodations

    The students will write a one-page summary analyzing the importance of workplace ethics and skills. Students will reflect on how the lesson, activities and information will assist them in the future. The reflection and various handouts will be submitted for assessment.

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • encouraging participation
    • extended “wait time”
    • working with a peer tutor
    • highlighted materials for emphasis

  • References/Resources

    Images:

    • Microsoft Clip Art: Used with permission from Microsoft.

    Textbook:

    • Frangle, C.M. (2012). Milady standard cosmetology. Clifton Park, NY: Cengage Learning.

    Websites:

    YouTube™:

    • Five Tips for building better communication skills in the salon
      Today’s salon guests are very sophisticated and fashion aware. Here are five tips that can help build better communication in your salon behind the chair.
      http://youtu.be/pzLIKoxwKnY
  • Additional Required Components

    English Language Proficiency Standards (ELPS) Strategies

    • Ask students to repeat your instructions back to you to be sure they know what is expected of them before each phase of the lesson.
    • Discuss vocabulary in detail and make sure everyone has a firm grasp on it before moving forward with the lesson.
    • Use graphic organizers and visuals to explain the lesson in detail.
    • Utilize Four Corners Vocabulary / Word Wall Activity
      http://cte.sfasu.edu/wp-content/uploads/2012/02/Four-Corner-Vocabulary2.pdf
    • Have students say and write the vocabulary words in their primary languages.
  • College and Career Readiness Connection

    AchieveTexas Career Cluster Crosswalks

    The Career Cluster Crosswalks housed on the AchieveTexas website http://www.achievetexas.org/index.html provide Texas teachers with a direct connection between their CTE course TEKS and the College and Career Readiness Standards (CCRS). Language Arts, Mathematics, Science, Social Studies, and Cross-Disciplinary integration are the focus of the CCRS. These college and career readiness standards are essential in the planning and delivery of CTE lessons. The extent to which the integration occurs is determined by the methods and strategies utilized by each teacher.

    Career Cluster Crosswalks for Education and Training, Hospitality and Tourism, and Human Services Career Clusters can be found at:
    http://www.achievetexas.org/Career%20Cluster%20Crosswalks.htm

  • Recommended Strategies

    Reading Strategies

    Current Events:
    Assign students to read about the importance of work ethics and skills. Information can be found in newspaper articles, magazines, journals and online print.
    Suggestions:

    • Advantages of the Global Code of Ethics
      A global code of ethics in the world of business can have several advantages. The need to develop such a code exists in the aftermath of business scandals of the first decade of the 21st century such as those associated with Enron and later with Wall Street tycoon, Bernard Madoff.
      http://www.ehow.com/list_7468544_advantages-global-code-ethics.html
    • Encourage students to connect reading to their life experiences or prior knowledge.
  • Quotes

    The hair is the richest ornament of women.
    -Martin Luther

    Hair brings one’s self-image into focus; it is vanity’s proving ground. Hair is terribly personal, a tangle of mysterious prejudices.
    -Shana Alexander

    Life is an endless struggle full of frustrations and challenges, but eventually you find a hair stylist you like.
    -Author Unknown

    The great ages of prose are the ages in which men shave. The great ages of poetry are those in which they allow their beards to grow.
    -Robert Lynd

  • Multimedia/Visual Strategies

    PowerPoint™:

    • Ethics and the Work Environment – Introduction to Cosmetology
    • Presentation Notes for Ethics and the Work Environment – Introduction to Cosmetology

    Technology:

    Free iPad Apps

    TED Talks:

    • Building business on character ethic – Kevin Byrne at TEDxNoviSad
      What are the foundations of a successful business? Kevin Byrne shares lessons from his own experience, explaining the importance of vision and values. He would always start with the end in mind, nurturing people instead of growing business.
      http://tedxnovisad.com/2012/08/pretvara-zidove-u-vrata-kevin-byrne/

    YouTube:

    • Five Tips for building better communication skills in the salon
      Today’s salon guests are very sophisticated and fashion aware. Here are five tips that can help build better communication in your salon behind the chair.
      http://youtu.be/pzLIKoxwKnY

    • Files for downloading:
  • Graphic Organizers/Handout

    Graphic Organizer:

    • Five Workplace Ethics for Job Success
    • Slide Presentation Notes

    Handouts:

    • Introduction to Cosmetology – Work Ethics Scenario Cards
    • Personal Characteristics and Behavior at the Workplace
    • Rubric for Ethics and Work Environment Flyer

    • Files for downloading:
  • Writing Strategies

    Journal Entries:

    • I will demonstrate a 100% commitment as a cosmetologist by _______________.
    • An employer can encourage a good work environment in which work ethics are practiced by _______________.
    • Some examples of poor work ethics are __________________.

    Writing Strategy:

    RAFT Writing Strategy
    Role – Employer at a salon
    Audience – Cosmetologist
    Format – Memo
    Topic – The importance of ethics at the workplace

  • Communication 90 Second Speech Topics

    • Customer and personal services include ________________________.
    • Time management skills are important in the personal care services industry because ___________________________.
    • Three ethical qualities I value most are _______________.
    • The reason cosmetology industries have a code of ethics is because ________________.
  • Other Essential Lesson Components

    Enrichment activity

    Allow students to create their own code of ethics for your classroom. The following article will assist them.

    How to Develop a Personal Code of Ethics
    Your own code of ethics acts as a moral blueprint for what you believe in and how you relate to the rest of the world.
    http://www.ehow.com/how_5982751_develop-personal-code-ethics.html

    TED Talks:

    TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event.

    The video below is related to this lesson. Allow students to view the video and lead a discussion concerning the TED Talk.

    Building business on character ethic – Kevin Byrne at TEDxNoviSad
    What are the foundations of a successful business? Kevin Byrne shares lessons from his own experience, explaining the importance of vision and values. He would always start with the end in mind, nurturing people instead of growing business.
    http://tedxnovisad.com/2012/08/pretvara-zidove-u-vrata-kevin-byrne/

  • Family/Community Connection

    • Instruct students to interview one or more stylists in the community and ask three to five questions about their chosen careers.
    • Invite a human resource manager to speak to the class about work ethics and ethical and unethical behavior.
    • Students may establish a code of conduct for all practicum students as they enter the world of work.
  • CTSO connection

    SkillsUSA http://www.skillsusa.org

    Cosmetology – Students will demonstrate their skills in hair cutting, hair styling and long hair design in four separate tests. All work is performed on mannequins so everyone begins with the same model and the same type of hair. Contestants will create one 90 degree women’s haircut, one woman’s and one man’s cut from a finished photo. A display of creativity is seen in the long hair segment of the competition where these future salon professionals demonstrate their own design skills. A parade finale closes the contest with each contestant walking down the stage with their completed mannequins to present to the audience.

  • Service Learning Projects

    Successful service learning project ideas originate from student concerns and needs. Allow students to brainstorm about service projects pertaining to the lesson.
    http://www.ysa.org

    Students can promote ethical workplace behavior by presenting information at a job fair or other community venues detailing qualities for responsible cosmetologists.