21st Century Employability Skills – Principles of Hospitality and Tourism

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  • Lesson Identification and TEKS Addressed

    Cluster : Hospitality and Tourism

    Course : Principles of Hospitality and Tourism

  • TEKS Student Expectations

    • (1) The student applies academic skills for the hospitality and tourism industry.
      • (A) write effectively using standard English and correct grammar
      • (C) create and proofread appropriate professional documents
    • (3) The student demonstrates an understanding that personal success depends on personal effort.
      • (A) demonstrate a proactive understanding of self-responsibility and self-management
      • (B) explain the characteristics of personal values and principles
      • (C) display positive attitudes and good work habits
    • (5) The student researches, analyzes, and explores lifestyle and career goals.
      • (D) create a career portfolio
  • Basic Direct Teach Lesson

    Instructional Objectives

    Students will:

    • identify 21st century employability skills
    • review components of a résumé
    • create a personal résumé
    • review components of a portfolio
    • begin constructing a career portfolio
  • Rationale

    Do you have 21st century employability skills? Will you be looking for employment soon? Do you know what a résumé and a portfolio are? This lesson will introduce you to skills needed for today’s job market and prepare you to enter the competitive workforce successfully.

  • Duration of Lesson

    Five 45 minute class periods

  • Word Wall

    Cover letter: A document sent with your résumé to provide additional information on your skills and experience

    Employability skills: General skills required for success in the labor market at all employment levels and for all sectors

    Employment evaluations: The assessment and review of a worker’s job performance

    Letters of recommendation: The writer assesses the qualities, characteristics and capabilities of the person being recommended in terms of that individual’s ability to perform a particular task or function

    Personal success: One person’s belief of what will make them successful

    Portfolio: A collection of work samples that support job qualifications

    Résumé: A brief history of a person’s education, work experience and other qualifications

  • Materials/Specialized Equipment Needed

    Equipment:

    • computer with projector for PowerPoint™ presentation
    • computers with Internet access (be sure to follow school district guidelines)
    • light projector (Elmo)

    Materials:

    • portfolio examples (if available)
    • résumé examples (if available)

    Supplies:

    • clear sheet protectors
    • dividers
    • three ring binder

    • copies of handouts (see All Lesson Attachments tab)
  • Anticipatory Set

    Before class begins:

    Note to teacher: Become familiar with the following lessons in the practicum courses and Career Portals.


    Distribute graphic organizer KWL – Portfolios (see All Lesson Attachments tab) and ask students the following questions:

    • K – What do you know about portfolios?
    • W – What do you want to know about portfolios?

    The final question will be asked in the Lesson Closure tab.

    Other questions that may be asked:

    • Why do you think portfolios are necessary?
    • What documents need to be in a portfolio?
    • What do you think are 21st century employability skills?
    • Do you have 21st century employability skills to document in a résumé or portfolio?
    • Have you started your portfolio?

    Note: Homework assignment – begin gathering documents to place in career portfolio (awards, certificates, letters of reference, work samples).

  • Direct Instruction with Special Education Modifications/Accommodations

    Introduce lesson objectives, terms and definitions.

    Distribute graphic organizer 21st Century Employability Skills Notes (see All Lesson Attachments tab) so that students may take notes during the slide presentation.

    Introduce the PowerPoint™ 21st Century Employability Skills – Principles of Hospitality and Tourism (see All Lesson Attachments tab) and lead a discussion on the importance of attaining skills needed in today’s job market.

    View the YouTube™ videos that apply to employability skills:

    The career videos were developed and distributed by the Center for Occupational Employment Information (COEI) under a grant from America’s Labor Market Information System (ALMIS), a program of the U.S. Department of Labor’s Employment and Training Administration (ETA). They are designed to provide a brief, visual introduction to the world of work for a career.

    Distribute graphic organizer My Employability Skills Checklist (see All Lesson Attachments tab) and allow students to rate their employability skills honestly. Explain to students that these are skills needed for today’s job market and that they still have time to improve their scores as they continue with their education.

    Students should total the columns and find the range of their skills from the list below:

    • 190 – 210 Congratulations! You are already employable!
    • 170 – 189 Way to go! You are almost there!
    • 150 – 169 You have time to work on your skills!

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • check for understanding
    • provide copy of slide presentation
    • praise students

  • Guided Practice with Special Education Modifications/Accommodations

    Access the website below and view on a projector or print the article and view on a light projector. This information will be beneficial to your first time résumé writers.

    • How to Write a Résumé for a Teenager With No Job Experience
      A teenager applying for his/her first job faces frustrations trying to write a résumé with little to no employment experience. Turning in a résumé with your job application may increase the likelihood of getting you hired, as a résumé provides you with the opportunity to elaborate on your skills and experience.
      http://www.ehow.com/how_7615282_write-resume-teenager-job-experience.html

    Refer also to handout Basic Information for Writing a Résumé (see All Lesson Attachments tab) from the Résumé Writing for Teens lesson – http://cte.sfasu.edu/lesson-plans/14b-resume-writing-for-teens/

    View video for more ideas:

    Distribute handout Sample Résumé Template (see All Lesson Attachments tab) and discuss the different components.

    Allow students to access the résumé templates available in Microsoft Word™ on their computers and choose an appropriate template to compile their personal information.

    Explain that a résumé is at the beginning of a portfolio and should be updated often.

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • check for understanding
    • allow extra time for assignment

  • Independent Practice/Laboratory Experience with Special Education Modifications/Accommodations

    Access the website below and view on a projector or print the article and view on a light projector.

    Distribute handout Career Portfolio Sections (see All Lesson Attachments tab) and discuss the components of a career portfolio using the Career Portfolio Sections (Key) (see All Lesson Attachments tab) placed on a light projector.

    Assign students to begin creating their career portfolio by gathering all the needed information and placing the documents in the appropriate sections.

    Distribute Rubric for Career Portfolio (see All Lesson Attachments tab) so that students will understand what is expected.

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • check for understanding
    • allow extra time for assignment

  • Lesson Closure

    Review the lesson objectives, terms and definitions.

    Lead a class discussion about employability skills, résumés and portofolios.

    Allow student feedback for other things that could be included in the portfolio.

    Ask students the following questions?

    • Are you impressed with your portfolio?
    • Will you keep updating your portfolio as you take more courses and receive awards?
    • Other than job interviews, where else would you be able to present your portfolio? (scholarship committees, college admissions review)

    Distribute the KWL – Portfolios (see All Lesson Attachments tab) and allow students to complete the last section.

    • L – What did I learn about portfolios?
  • Summative/End of Lesson Assessment with Special Education Modifications/Accommodations

    Students will present their portfolios.

    Students will be assessed with appropriate rubric.

    Individualized Education Plan (IEP) for all special education students must be followed. Examples of accommodations may include, but are not limited to:

    • check for understanding
    • allow extra time for assignment

  • References/Resources

    Articles:

    • How to Write a Résumé for a Teenager With No Job Experience
      A teenager applying for his/her first job faces frustrations trying to write a résumé with little to no employment experience. Turning in a résumé with your job application may increase the likelihood of getting you hired, as a résumé provides you with the opportunity to elaborate on your skills and experience.
      http://www.ehow.com/how_7615282_write-resume-teenager-job-experience.html

    Textbooks:

    • Reynolds, J.S. (2010). Hospitality services: Food & lodging. Tinley Park, IL: Goodheart-Willcox Company.

    Websites:

    • Employability Skills Framework
      Developed as part of the Support for States Employability Standards in CTE and Adult Education project, an initiative of the Office of Vocational and Adult Education, U.S. Department of Education.
      http://cte.ed.gov/employabilityskills/

    Video:

    YouTube™:

    The career videos were developed and distributed by the Center for Occupational Employment Information (COEI) under a grant from America’s Labor Market Information System (ALMIS), a program of the U.S. Department of Labor’s Employment and Training Administration (ETA). They are designed to provide a brief, visual introduction to the world of work for a career.

  • Additional Required Components

    English Language Proficiency Standards (ELPS) Strategies

  • College and Career Readiness Connection

    AchieveTexas Career Cluster Crosswalks

    The Career Cluster Crosswalks housed on the AchieveTexas website http://www.achievetexas.org/index.html provide Texas teachers with a direct connection between their CTE course TEKS and the College and Career Readiness Standards (CCRS). Language Arts, Mathematics, Science, Social Studies, and Cross-Disciplinary integration are the focus of the CCRS. These college and career readiness standards are essential in the planning and delivery of CTE lessons. The extent to which the integration occurs is determined by the methods and strategies utilized by each teacher.

    Career Cluster Crosswalks for Education and Training, Hospitality and Tourism, and Human Services Career Clusters can be found at:
    http://www.achievetexas.org/Career%20Cluster%20Crosswalks.htm

  • Recommended Strategies

    Reading Strategies

    Other articles pertaining to this lesson students may read include:

    Reading strategy:

    Encourage students to “visualize” as they read. Many students are visual learners and will benefit from making sketches or diagrams on scrap paper as they read. Providing students with graphic organizers to help them organize their thoughts is also helpful.

  • Quotes

    With the changing economy, no one has lifetime employment. But community colleges provide lifetime employability.
    -Barack Obama

    When you create more small businesses, you create small entrepreneurship. Out of that comes self-determination and employment.
    -Jesse Jackson

    The price of success is hard work, dedication to the job at hand, and the determination that whether we win or lose, we have applied the best of ourselves to the task at hand.
    -Vince Lombardi

    Emphasize your strengths on your resume, in your cover letters and in your interviews. It may sound obvious, but you’d be surprised how many people simply list everything they’ve ever done. Convey your passion and link your strengths to measurable results. Employers and interviewers love concrete data.
    -Marcus Buckingham

    One day, I looked up and saw I had an extensive résumé and saw how I did that and did not realize it because you are constantly working and trying to build a body of work.
    -Ruben Santiago-Hudson

  • Multimedia/Visual Strategies

    PowerPoint™:

    • 21st Century Employability Skills – Principles of Hospitality and Tourism
    • Presentation Notes – 21st Century Employability Skills – Principles of Hospitality and Tourism

    Technology:

    TED Talks:

    • Angela Lee Duckworth: The key to success? Grit
      Leaving a high-flying job in consulting, Angela Lee Duckworth took a job teaching math to seventh graders in a New York public school. She quickly realized that IQ wasn’t the only thing separating the successful students from those who struggled. Here, she explains her theory of “grit” as a predictor of success.
      http://www.ted.com/talks/angela_lee_duckworth_the_key_to_success_grit#t-358030

    Files for Downloading

  • Graphic Organizers/Handout

    Graphic Organizers:

    • 21st Century Employability Skills Notes
    • 21st Century Employability Skills Notes (Key)
    • KWL – Portfolios
    • My Employability Skills Checklist

    Handouts:

    • Basic Information for Writing a Résumé (half-sheet)
    • Career Portfolio Sections
    • Career Porfolio Sections (Key)
    • Rubric for Career Portfolio
    • Sample Résumé Template
    • Service Learning Log

    Files for Downloading:

  • Writing Strategies

    Journal Entries:

    • It is important to create a portfolio because ….
    • 21st century employability skills are needed in these tough economic times because ….
    • My résumé is ……
    • Goals and plans for the future are important to include in a portfolio because ….
    • Examples of my best work to add to portfolio include …..

    Writing Strategies:

    • RAFT Writing Strategy
      • Role – job applicant
      • Audience – manager
      • Format – cover letter
      • Topic – seeking employment
  • Communication 90 Second Speech Topics

    • Three items (pictures, drawings, samples) that I will include in my portfolio are ….
    • A career portfolio is important to create and keep updated because ….
  • Other Essential Lesson Components

    Enrichment activity

    TED Talks:

    TED is a nonprofit organization devoted to spreading ideas, usually in the form of short, powerful talks (18 minutes or less). The video below is related to this lesson. Allow students to view the video and lead a discussion concerning the TED Talk.

    • Angela Lee Duckworth: The key to success? Grit
      Leaving a high-flying job in consulting, Angela Lee Duckworth took a job teaching math to seventh graders in a New York public school. She quickly realized that IQ wasn’t the only thing separating the successful students from those who struggled. Here, she explains her theory of “grit” as a predictor of success.
      http://www.ted.com/talks/angela_lee_duckworth_the_key_to_success_grit#t-358030
  • Family/Community Connection

    Invite a human resources manager from a local business to speak to the class about the importance of the portfolio and how it is used to hire employees.

    Students may ask their parents to share their portfolio for ideas.

  • CTSO connection

    Family, Career and Community Leaders of America

    http://www.fcclainc.org

    • Hospitality, Tourism, and Recreation
      An individual or team event – recognizes participants who demonstrate their knowledge of the hospitality, tourism and recreation industries and ability to translate their knowledge into a hypothetical or real business. Project must relate to culinary, lodging, recreation, tourism or event coordination.
    • Job Interview
      An individual event – recognizes participants who use Family and Consumer Sciences and/or related occupations skills to develop a portfolio, participate in an interview and communicate a personal understanding of job requirements.

    SkillsUSA

    http://www.skillsusa.org

    • Employment Application Process
      Tests the contestant’s readiness in applying for employment and their understanding of the process. The contest is available to students who are classified under the provisions of Public Law 105-17, Individuals with Disabilities Education Act, 1997. The competition includes completing an application and interviewing with the judges. Their résumé and portfolio are used during their interviews.
  • Service Learning Projects

    Successful service learning project ideas originate from student concerns and needs. Allow students to brainstorm about service projects pertaining to lesson.
    www.ysa.org

    Example: Students may participate in service learning projects while in high school and document activities, hours worked, contact person and other important information in their Service Learning Log (see All Lesson Attachments tab) to be placed in their portfolio.

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